Privacy Policy
Last updated: September 30, 2025
Welcome to TCRC. This policy explains what we collect, how we use it, when we share it, and the choices you have.
1. Scope
This policy applies to visitors and users of TCRCinfo.org. By using the site, you agree to this policy.
2. Data we collect
Information you provide
- Contact details such as name, email, mailing address, phone
- Account details such as username and password
- Forms and submissions such as registrations, claims, and uploaded documents
- Messages you send us
Information collected automatically
- IP address, browser, device type, and basic device settings
- Pages viewed, links clicked, and general usage data
- Cookies and similar technologies
Aggregated data
We may create aggregated or de-identified stats that do not identify you.
3. How we use data
- Provide, operate, and improve the site and services
- Process registrations, claims, and requests
- Communicate with you about your account or submissions
- Protect against fraud, misuse, or security issues
- Comply with laws and respond to lawful requests
4. Sharing
- Service providers. We share data with vendors that help us host, support, email, or process files. They must protect it and use it only for our tasks.
- Legal. We may share data to follow the law, a subpoena, or court order.
- Business changes. If we merge, acquire, or sell assets, data may transfer as part of that deal.
- With consent. We share data when you ask or allow us to.
- Aggregated data. We may share de-identified stats that do not identify you.
We do not sell personal data.
5. Cookies
We use cookies to keep you signed in, remember preferences, and measure usage. You can control cookies in your browser. Some features may not work if you block them.
6. Security and retention
We use reasonable technical and organizational safeguards and limit access to those who need it. We keep personal data only as long as needed for the purposes in this policy or as required by law. Then we delete or de-identify it.
7. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain uses of your data, and to receive a copy in a portable format. If we rely on consent, you can withdraw it. You can also file a complaint with your local authority.
To make a request, see Contact below.
8. Children
This site is not directed to children under 13. We do not knowingly collect data from children under 13. If we learn that we did, we will delete it.
9. Third-party links
We may link to other sites. Their privacy practices are their own. Please review their policies.
10. Contact
Travel Consumer Restitution CorporationWrite us: 13 Dean Way, Chico, CA 95926
Call us: (530) 809-4220
Submit a message on our contact form here: https://www.tcrcinfo.org/contact
11. Changes
We may update this policy. We will post the new version here with a new date. Your use of the site after a change means you accept the update.
This page is for general information. Your specific rights may vary by jurisdiction.